Much thanks to you for joining the "Xillence" online learning marketplace. We at Xillence regard your protection and need you to see how we gather, use, and offer information about you. This Privacy Policy covers our information assortment rehearses and depicts your privileges to get to, right, or confine our utilization of your own information.
By utilizing the Services, you consent to the conditions of this Privacy Policy. You shouldn't utilize the Services in the event that you disagree with this Privacy Policy or whatever other understanding that oversees your utilization of the Services.
We collect certain data directly from you. Examples include user input, content usage data, and data from third-party platforms connected to Xillence. It also automatically collects certain data, such as: B. Information about your device and parts of our services that you use to interact or spend time.
Data You Provide to Us
Depending on how you use our services, we may collect other data from or about you. Here are some examples to help you better understand the data we receive from you. When you create an account and use the services (for example: Through third party platforms, we collect all information that you provide directly, including:
1. Account Data
In order to use certain features (for example, access to content), you need to create a user account. When you organize or update your registration, we collect and store the information you provide, such as email address, password, phone number, occupation, interests, gender, race, nationality, government identification information, photo verification, age, date of birth and account settings and assign a unique identification number (“Account Information”).
2. Profile Data
You can also provide profile information such as images, headlines, biographies, languages, website links, social media profiles, countries, and other data.
3. Educational Content Data
When content is accessed, certain data is recorded, such as courses, assignments, labs, work areas, and started and completed tests. Content purchases and credits. Subscriptions, certifications, interactions with teachers, teacher aides and other students. Essays, answers to questions and other elements presented in accordance with the requirements of the course and related content. If you are an instructor, we store educational content that may contain information about you.
4. Student Payment Data
When you make a purchase, we collect certain information about your purchase (such as name and zip code) that you need to process your order. You must provide specific billing and billing information directly to your payment service provider (eg Your name, credit or debit card details, billing address, and zip code. In addition, limited information from payment service providers such as fact that there is a new card or the last 4 digits of the card to facilitate payment For security reasons, Xillence does not collect or store sensitive cardholder information such as full credit or debit card information.
5. Instructor Payment Data
If you're an instructor, you can link your billing account to a payment service. When you link a billing account, certain information is collected and used, such as, for example, the billing account's email address, account ID, address, or other information required to send payments to that account. In some cases, ACH or banking information may be collected and transferred to your account. We also work with trusted third parties to collect tax information that is required by law to comply with applicable law. This tax information may include place of residence, tax ID, background information, and other personal data required for tax purposes. For security reasons, Xillence does not collect or store confidential information about your bank account. Payment, billing, collection, use and disclosure of tax information are subject to the privacy policy and other terms of the billing account provider.
6. Communications and Support
If you ask for help or report a problem or problem (whether you created an account or not), we will provide you with contact information, message and name, email address, message, etc. It stores such information, like contacts and location. Your Xillence User ID, Refund Transaction ID and other data that you provide or collect automatically. In accordance with this Privacy Policy, we will use this information to answer you and investigate your questions and concerns.
When you access the service (including browsing content), we will collect certain data through automatic means, including:
System Data
Technical data about a computer or device (eg. IP address, device type, operating system and version type, unique device identifier, browser, browser language, domain and other types of systems and platforms ("system data").
Usage Data
Usage statistics related to your interaction with the Service (for example, Content visited, time spent on pages or services, pages visited, features used, searches, click-through data, date and time, links and other relevant data ("Data on use ").
Approximate Geographic Data
Estimated geographic location with information such as country, city and geographic coordinates calculated from IP address..
The above data is collected using the file log tracking technology described in the Cookies and Data Collection Tools. Save and link your account.
If you have a business or corporate perspective on Xillence for Business, we may collect certain business contact information from third party sources.
We use tools such as cookies, web beacons and similar tracking technologies to collect the above data. Some of these tools provide the ability to retrieve datasets.
We use cookies, which are small text files that are stored by your browser to collect, store and share data about your website activities, including Xillence. This way you will be able to remember information about your visit to Xillence.
Xillence and our service providers (such as Google Analytics and third party advertisers) include server logs and cookies, shortcuts, scripts, user links, browser or device fingerprints, web beacons (collectively, "data collection"), and more. Automatic data collection tool. Access and Use of Services. These data collection tools automatically retain and collect certain system and usage data when you use the service. In some cases, data collected by data collection tools is linked to other information collected as follows: This is described in this privacy policy.
Xillence uses the following types of data collection tools for the purposes described.
Absolutely Necessary: Use this tool to collect data on your network. may access the site, provide basic functionality (such as logging in and access to content), protect your site, protect against unauthorized access, and protect against misuse. Account abuse. The service should work properly. When disabled, parts of the site become damaged or unusable.
Features: This data collection tool stores data about your browser and settings, provides additional functionality for your website, and improves your content. Adjust for specific functions involved. Consider settings that affect your look and feel, for example: Volume language and video playback .
Performance: This data collection tool provides metrics for performance and performance, clicks, traffic sources, or application download location. With this tool, you can test different versions of Xillence to see which features or content the user likes and which emails are open.
Advertising: This data collection tool is based on relevant advertisements (on the website and /or other sites) based on information we know about you, for example: Your usage and system data and what it knows about your ad service provider website). Based on tracking data. Your ads may be based on recent actions or actions from time to time, as well as on other websites or services. To serve targeted advertising, we may provide these service providers with an anonymous version of their email addresses (in a readable format) and content that viewers share with the Service.
Social Media: This data collection tool supports social media features such as sharing content with friends and networks. These cookies can track users or other website tools and create profiles of users' interests for specific advertising purposes.
We use your information to provide our services, contact you, resolve problems, protect against fraud and abuse, improve our services, and update how people use our services. Consider whether personalized advertising is required by law or where required for security.
We use the information obtained when you use the service for the following purposes.
• Provide and manage services such as promoting participation in educational content, issuing graduation certificates, displaying personalized content, and facilitating communication with other users.
• Processing payments to coaches and other third parties.
• Processing requests and requests for specific educational content, products or services, information or functions.
• Find out about your account in one of the following ways.
• Answer questions and problems.
• Send messages and management information. And the participants. Service change notification. And the extension of the contract.
• Email or email information about course progress and related content, reward programs, new services, new features, promotions, newsletters, and other available content (content you choose not to attend) created by instructors. Send by text message. (Do not accept)
• Automatically send notifications to wireless devices to provide updates and other related messages (can be controlled from the Options or Settings page).
• Manage accounts and account settings.
• Facilitate the technical operation of the services, including troubleshooting and problem solving, protecting services, and preventing fraud and abuse.
• Ask for user feedback.
• Sell products, services, surveys and promotions.
• Plan for potential customers to go to market.
• Learn more about yourself by combining data with additional data through third parties or by analyzing data with the help of an analytics service provider.
• Defines unique users across all devices.
• Customize your ads on any device.
• Improvement of services and development of new products, services and functions.
• Usage data trend and traffic analysis, purchase, tracking, monitoring.
• Promote your services on third party websites and apps.
Use appropriate security depending on the type and confidentiality of the stored data. As with any system with Internet access, there is always a risk of unauthorized access. Therefore, it is important to protect your password and contact us if you suspect unauthorized access to your account.
Xillence provides reasonable security to protect the personal information we collect and store from unauthorized access, manipulation, disclosure or destruction. This measurement depends on the type and sensitivity of the data. Unfortunately, no system is 100% secure. Therefore, we cannot guarantee that the information, services or data collected through the services provided in connection with communications with Xillence will be free of charge. Unauthorized access by third parties. Your password is an important part of our security system and you are responsible for protecting it. Do not share your password with third parties. If you believe your password or account has been stolen, please change your password immediately and contact support at contact@xillence.com, if you encounter any problems.
You have certain rights regarding the use of your data, including promotional emails, cookie blocking features, and the collection of certain third party data. You can update or cancel your account for our services. You can also contact us about your request for personal rights over your personal data. If you are a parent or legal guardian who accidentally obtained personal information from a minor, please contact us to remove your information.
You may choose not to provide us with certain information, but you may not be able to use certain features of the Service.
• To opt-out of receiving promotional communications, you can opt-out by using the opt-out mechanism for marketing communications you receive or by changing your account email settings. We will send transactions and related communications about your services, regardless of your email settings. Management reviews, order confirmations, critical service updates, and policy notices.
• The browser or You can control the storage of cookies and other types of local data on your device. You can also control the location and other data collected and transmitted by wireless devices.
• Apple iOS, Android OS and Microsoft Windows has its own instructions for managing personalized ads in apps. For other devices and operating systems, you should check the privacy settings for that platform.
If you have any questions about your data, data use or rights, please contact us at contact@xillence.com.
The personal information that Xillence collects and tracks can be updated as follows:
• To update the information provided directly, please login an account and update it at any time.
• Used to access the import, modification and deletion of personal data online. You can also submit this request by sending an email to contact@xillence.com. Please allow us to respond within 30 days. For protection, you may need to submit a request using the email address associated with your account. We will review your identity before answering your request.
We recognize the benefits of children's privacy and encourage parents and guardians to actively participate in children's online activities and interests. Individuals under the age of 18 who require online authorization cannot create an account, but a parent or guardian can open an account and purchase related content. Persons under the age required to use the online service cannot use this service. If we find that we have collected personal information from children under this age, we will take reasonable steps to remove it.
Parents who believe Xillence has collected personally identifiable information from children under this age should request this at contact@xillence.com.
We will notify you of material changes to this policy by email, product notices, or other mechanisms required by law. Changes are effective from the date of publication. If you have any questions, suggestions, disputes or requests, please contact us by email.
This privacy policy might modification from time to time. If there are material changes for you, we will notify you by email, service, or as required by applicable law. It also includes an overview of the most important changes. Changes are effective from the date of publication, unless otherwise indicated.
Subject to applicable law, if you continue to use the Service after the effective date of the change, you agree to abide by and be bound by the updated Privacy Policy. The revised data protection regulation replaces all previous data protection regulations.
If you have any questions, doubts or disputes about our privacy policy, please contact us at contact@xillence.com.